Phone answering
Reception in your company's name, message handling, routing, escalation. Nobody reaches voicemail.
Call center · Casablanca, Morocco
Your French-speaking team in Casablanca.
Phone answering, customer service, appointment setting. Agents who speak French all day, on your business hours, for a fraction of what the same desk costs in-house.
Casablanca — our floor
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Paris — your customers
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· 3 h flight · French and Arabic · English per profile
What we do
Four ways to hand us the phone.
Customer service
Your customers talk to someone who knows your offer — in French, English or Arabic. Voice, email, chat.
Appointment setting
We fill your sales team's calendar. They do what they're good at: closing.
Telesales and qualification
We work your opt-in lists and inbound leads, with documented consent on every call.
The floor
The company is new. The team isn't.
Let's be straight about it: Top World Enterprises is a young company. You won't find a wall of client logos here, and we're not going to invent one.
What you will find: a director who has been running a call center floor in Casablanca since 2020, a team that knows the work, and capacity available now — not in six months.
You won't be client number 4,000. You'll be one of the first, and you'll feel it in the attention you get.
Davy Kossa Mbaya Malanda Director · Top World Enterprises SARL AU · Casablanca
- Leadership Davy Kossa Mbaya Malanda has run a call center floor in Casablanca since January 2020.
- Entity SARL AU registered under Moroccan law in Casablanca. ICE and RC numbers on request — check us.
- Time zone GMT+1 all year. Our hours are your hours — not an overnight relay on the other side of the world.
- Languages French and Arabic. English depending on the profile — tell us what you need and we recruit for it.
- Data Morocco has no EU adequacy decision. Any transfer of personal data from the EU must therefore be covered by Standard Contractual Clauses. We sign them with every client, and we are subject to Moroccan law 09-08.
- Distance Three hours from Paris. Come see the floor — for a young company, that's the best proof we can offer.
- Start Team trained and live in 15 days.
Next step
Twenty minutes is enough to know if this is worth it.
Tell us what you do with the phone today and what it costs you. We'll tell you honestly whether we can do better.